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Privacy Policy


Updated: 28th November, 2014

Suraksha series Android Apps are location based notification services developed by Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', we, us) hereafter referred as 'We', 'Us', 'Our/s').

Your privacy is important to us. We have a transparent Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please familiarize yourself with our privacy practices before using our website or downloading any of our apps.

Collection and Use of Personal Information :

Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'we', 'us') or a Saarthi.co affiliated company. Saarthi.co and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi') products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have. Here are some examples of the types of personal information Saarthi.co may collect and how we may use it.

What personal information we collect :

When you register & create Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi') Account, purchase a product, download an app, software update, register at Saarthi.co, contact us or participate in an online survey, we may collect lots of information, including your name, mailing address, phone number, email address, contact preferences and credit card information.

When you share your content with family and friends using our products, send products, or invite others to participate in Saarthi.co services or forums, Saarthi.co may collect the information you provide about those people such as name, mailing address, email address, and phone number. Saarthi.co will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes.

When you download our app, depending on the features & specifications of the app, we may download some/ all the information on your mobile/ the mobiles which you have authorized to use our app. Please read our terms & conditions carefully before downloading the app.

How we use your personal information :

The personal information Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'we') collect allows us to keep you posted on our latest product announcements, software updates, and upcoming events. If you don't want to be on our mailing list, you can opt out anytime by updating your preferences. We also use personal information to help us create, develop , operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.

Right to Use the Application

From time to time, Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'we') may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Saarthi.co, you may not opt out of receiving these communications.

We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products, services, and customer communications.

We may share your/ your contact's GPS position, contact details, sms, chats, phone logs, etc. on your website, which you can access using your login information. This data will be stored for your reference for 7 days or the limit of data size based on the product specifications, whichever is lower. We will delete your data on GPS position contact details, sms, chat, phone logs, pictures, movies, etc. from our system within reasonable time post 7 days.

Right to Use the Application

From time to time, Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'we') may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Saarthi.co, you may not opt out of receiving these communications.

We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products, services, and customer communications.

We may share your/ your loved one's GPS position, contact details, sms, chats, phone logs, etc. on your website, which you can access using your login information. This data will be stored for your reference for 7 days or the limit of data size based on the product specifications, whichever is lower. We will delete your data on GPS position contact details, sms, chat, phone logs, pictures, movies, etc. from our system within reasonable time post 7 days.

Collection and Use of Non-Personal Information :

Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'we') also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where our product is used so that we can better understand customer behavior and improve our products, services, and advertising.

We may collect information regarding customer activities on our website, services, and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services.

With your explicit consent, we may collect data about how you use your device and applications in order to help app developers improve their apps.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies :

Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'our') websites, online services, interactive applications, email messages, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which pages of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Saarthi.co and its partners use cookies and other technologies in mobile advertising services to control the number of times you see a given ad, deliver ads that relate to your interests, and measure the effectiveness of ad campaigns. If you do not want to receive ads with this level of relevance on your mobile device, you can opt out by writing to us at Saarthi.co.ng.

Saarthi.co and its partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with Saarthi.co more convenient and personal.

If you want to disable cookies please check your browsers, check with your provider to find out how to disable cookies. Please note that certain features of the Saarthi.co website will not be available once cookies are disabled.

As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and click stream data.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. Saarthi.co may use this information in our marketing and advertising services.

In some of our email messages, we use a "click-through URL" linked to content on the Saarthi.co website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Disclosure to Third Parties:

At times, Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'we') may make certain personal information available to strategic partners that work with Saarthi.co to provide products and services, or that help Saarthi.co market to customers. For example, when you purchase and activate your app or website login, you authorize Saarthi.co and your carrier to exchange the information you provide during the activation process to carry out service. If you are approved for service, your account will be governed by Saarthi.co and your carrier's respective privacy policies. Personal information will only be shared by Saarthi.co to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.

Service Providers :

Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'we') shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Saarthi.co operates.

Others :

It may be necessary - by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence - for Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'us') to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information :

Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', we) takes the security of your personal information very seriously. When your personal data is stored by Saarthi.co, we use computer systems with limited access housed in facilities using physical security measures. When you use some Saarthi.co products, services, or applications or post on any social media forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances.

Integrity and Retention of Personal Information :

Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'we') will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Access to Personal Information :

You can always ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi') account. For other personal information Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'we') hold, we will provide you with access for any purpose, including to request that we correct the data if it is inaccurate or delete the data if Saarthi.co is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.

Children :

Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'we') understand the importance of taking extra precautions to protect the privacy and safety of children using our products and services. Accordingly, we do not knowingly collect, use or disclose personal information from children, without verifiable parental consent. If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, without first receiving verifiable parental consent we will take steps to delete the information as soon as possible.

Location-Based Services :

To provide location-based services on Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'our') products, Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'we'), our partners and our licensees may collect, use, and share precise location data, including the real-time geographic location of your mobile, computer or device. Where, available location-based services may use GPS, Bluetooth and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations and other technologies to determine your devices' approximate location. Unless you provide consent, this location data is collected and is used by Saarthi.co and our partners and licensees to provide and improve location-based products and services. For example, your device may share its geographic location with application providers when you opt in to their location services.

Third-Party Sites and Services :

Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'our') websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties may include location data or contact details and are governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

International Users :

All the information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy.

Our Companywide Commitment to Your Privacy :

To make sure your personal information is secure; Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'we') communicate our privacy and security guidelines to Saarthi.co employees and strictly enforce privacy safeguards within the company.

Privacy Questions:
Questions:

To make sure your personal information is secure; Saarthi.co ('Suraksha' or ' Saarthi.co', 'Saarthi', 'we') communicate our privacy and security guidelines to Saarthi.co employees and strictly enforce privacy safeguards within the company.

Communication:

All such communications are examined and replies issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may stop using our website and our app and inform us to delete all your data.

Updates:

Saarthi.co may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.